Ombuds Standards
- CONFIDENTIAL: SCRC is a confidential resource. We do not contact anyone without your consent. The only exception to this standard is if we believed that someone was in danger based on information we received.
- IMPARTIAL: Ombuds are not a representative of any party. We are here to help facilitate an agreement by the parties.
- INDEPENDENT: SCRC maintains, by charter, its independence from the University. The Student Conflict Resolution Center is funded by student services fees.
- INFORMAL: Ombuds do not participate in any formal proceeding in any way – ombuds will not participate in grievance hearings, student discipline appeals, or litigation. It is important to note that the Student Conflict Resolution Center is not an office of notice within the University community.
- Student Advocate Services provides assistance to students who have been accused of or charged with violating the Student Conduct Code, University housing policy, or other academic or conduct policies.
What Happens When I Contact SCRC?
You will work with an ombuds for an initial consultation. This may be done in person, virtually, or over the telephone. We will assist you in identifying and weighing options, finding resources, or any other service you may need. Ombuds may offer to assist you in resolving the situation within the University. Ombuds will ask for your permission before contacting anyone else. Contacting an ombuds does not mean you have to take any action.