Ombudsman Standards
- CONFIDENTIAL: SCRC is a confidential resource. We do not contact anyone without your consent. The only exception to this standard is if we believed that someone was in danger based on information we received.
- IMPARTIAL: The Ombudsman is not a representative of any party. We are here to help facilitate an agreement by the parties.
- INDEPENDENT: SCRC maintains, by charter, its independence from the University. The Student Conflict Resolution Center is funded by student services fees.
- INFORMAL: The Ombudsman does not participate in any formal proceeding in any way – the Ombudsman will not participate in grievance hearings, student discipline appeals, or litigation. It is important to note that the Student Conflict Resolution Center and Office of the Ombudsman is not an office of notice within the University community.
- Student Advocate Services provides assistance to students who have been accused of or charged with violating the Student Conduct Code, University housing policy, or other academic or conduct policies.
What Happens When I Contact SCRC?
You will work with an Ombudsman for an initial consultation. This may be done in person, virtually, or over the telephone. We will assist you in identifying and weighing options, finding resources, or any other service you may need. The Ombudsman may offer to assist you in resolving the situation within the University. The Ombudsman will ask for your permission before contacting anyone else. Contacting an Ombudsman does not mean you have to take any action.
